1. Introduction
Welcome to raybloc. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make a purchase, or interact with us in any way.
2. Information We Collect
2.1 Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Create an account
- Make a purchase
- Sign up for our newsletter
- Contact our customer service
- Participate in promotions or surveys
This information may include:
- Name
- Email address
- Billing address
- Shipping address
- Phone number
- Payment information (we do not store complete credit card information)
2.2 Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device, including:
- IP address
- Browser type
- Operating system
- Referring URLs
- Time spent on pages
- Pages visited
- Links clicked
- Purchases made
2.3 Cookies and Similar Technologies
We use cookies and similar tracking technologies to track activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
3. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Communicate with you about your orders, products, or services
- Provide customer support
- Send you marketing communications (if you’ve opted in)
- Improve our website and product offerings
- Administer promotions, surveys, or contests
- Protect against fraudulent transactions and security risks
- Comply with legal obligations
4. Information Sharing
We may share your information with:
- Service providers who help us operate our business (payment processors, shipping companies, etc.)
- Professional advisers including lawyers, bankers, auditors, and insurers
- Government bodies that require us to report processing activities
- Third parties to whom we sell, transfer, or merge parts of our business
We do not sell your personal information to third parties.
5. Data Security
We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, altered, disclosed, or accessed without authorization. We also limit access to your personal data to employees, agents, contractors, and other third parties who have a business need to know.
6. Data Retention
We will only retain your personal data for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.
7. Your Rights
Depending on your location, you may have the following rights regarding your data:
- Right to access
- Right to rectification
- Right to erasure
- Right to restrict processing
- Right to data portability
- Right to object to processing
- Rights related to automated decision making and profiling
8. Children’s Privacy
Our website is not intended for children under 13 years of age, and we do not knowingly collect personal information from children under 13.
9. Changes to This Privacy Policy
We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the “Last Updated” date.
10. Contact Us
If you have any questions about this privacy policy or our data practices, please contact us at:
Email: support@raybloc.store
Phone: 0905 179 6198